Privacy Policy

1. Introduction

Vividfield Clay Studio (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you use our website, why we collect it, how we process it, and your choices.

2. Data we collect

• Account and contact data: name, email, optional phone, and messages you send to us.
• Transactional data: selected classes, cart contents, and order confirmations.
• Technical data: IP address, device and browser information, pages viewed, and referral source.
• Cookie data: preferences such as theme (light/dark) and cookie consent state.

3. How we use data

• Provide and improve classes, manage registrations, and respond to inquiries.
• Secure our website, prevent abuse, and diagnose technical issues.
• Send essential service messages (e.g., class changes or confirmations). We do not send unsolicited marketing without consent.

4. Legal bases

We process personal data where necessary to perform a contract, based on your consent (which you may withdraw at any time), or for our legitimate interests such as improving services and maintaining security.

5. Sharing

We do not sell personal data. We share information with trusted service providers who help us operate the site (e.g., hosting, analytics, payment processing) under confidentiality obligations and with appropriate safeguards. We may disclose data to comply with law or protect rights and safety.

6. International transfers

Where data moves across borders, we rely on standard contractual clauses or equivalent safeguards to protect it.

7. Data retention

We retain personal data only as long as needed for the purposes described or as required by law. For example, order records may be kept for tax and accounting obligations.

8. Your rights

• Access, correct, or delete your data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local supervisory authority.

9. Cookies

We use strictly necessary cookies for website functionality (e.g., theme choice and cookie consent). You can control cookies in your browser settings. Our cookie banner allows you to acknowledge these minimal cookies.

10. Security

We take reasonable technical and organizational measures to protect data, including access controls, encryption in transit, and regular updates. No method of transmission is 100% secure; please use the site responsibly.

11. Children

Our services are intended for adults. If we learn that we processed data of a child without appropriate consent, we will take steps to delete it.

12. Changes

We may update this policy. We will post a prominent notice and update the effective date for material changes.

13. Contact

Questions or requests? Email [email protected] or call +1 (415) 915-2048.